Due to COVID-19 work and travel restrictions, our call centers are currently experiencing unusually long wait times. As we continue to support our customers during this difficult COVID-19 situation, you can continue to stay in control of your account 24/7 by logging into your account online. We apologize for any inconvenience. Find Out More
About your Vanilla Gift Virtual Account
Enjoy online spending power and safety with Vanilla Gift Virtual Accounts.
Trust in the safety of Vanilla Gift Virtual Accounts and use with confidence at your favorite online, phone, or mail order retailers.
Funds are ready to use within 24 hours.
Use your Vanilla Gift Virtual Account for online, phone, and mail order purchases.
Shop online nationwide everywhere Visa debit cards are accepted.
No personal information or credit check required.*
*This is not a credit card.
No fees when you shop – spend your money on what counts.
Funds do not expire. Use Vanilla Gift Virtual Account on your own timeline.
Online
Assign a ZIP Code to your Virtual Account
Some online retailers use ZIP Codes as a checkout security feature. Assigning a ZIP Code to your Vanilla Gift Virtual Account is simple. Sign in to your account and select the "Assign ZIP Code" tab. This page allows you to set or clear the ZIP Code associated with your Virtual Account.
Shop online with Vanilla Gift Virtual Account
At checkout, enter your Vanilla Gift Virtual Account information in the appropriate fields. Your personal information is not associated with your Virtual Account; if needed use your mailing address so the merchant can contact you if a problem arises. Use your Virtual Account at online, phone, or mail order retailers based in the United States and District of Columbia.
Via Phone
Use your Vanilla Gift Virtual Account for phone and mail order purchases
You can use your Vanilla Gift Virtual Account to make purchases over the phone or through mail order. Use your Virtual Account at phone and mail order merchants in the U.S. or District of Columbia wherever Visa debit cards are accepted.
Know Your Balance
Merchants cannot determine your Virtual Account balance. If you try to purchase an item greater than your balance, your account may be declined.
Two Forms of Payment
Depending on the merchant, if an item costs more than your account balance you may be able to use a second payment method, such as a credit card, for the difference. Not all online merchants accept "split" transactions.
Save Your Card Details
Be sure to print or safely store your account number, expiration date, security code and Customer Care phone number. This will ensure you can sign in to your account if you lose your Vanilla Gift Virtual Account confirmation email.
Learn More
For more information regarding your Vanilla Gift Virtual Account, consult your Cardholder Agreement or read the FAQs on our Help page.
